Mast Farm Storage | Boone, NC | FAQs

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828-297-FARM (3276)

pods@mastfarmstorage.com

Check out our new and improved Mast Farm Account Manager! If you're an existing customer, check your inbox for your welcome email or visit the FAQ page to learn how to access your portal.

Frequently Asked Questions

How do I open my unit?

How do I create and access my account?

What fees am I charged when I rent a unit?

What happens if my payment fails?

I've decided I no longer want the unit I rented and I haven't moved in yet. How do I cancel or reschedule my move in?

How do I locate my unit?

What are the monthly rates for contents protection insurance?

Are there eyelets or tie downs in your unit containers?

Are the units at Mast Farm water-proof?

What is not covered by the Contents Protection Option (CPO)?

Are there shelves included in the Container?

Does Mast Farm offer Contents Protection Coverage options, or coverage for damage to the container?

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